Frequently Asked Questions
Can I get any text engraved on my tumbler or water bottle?
Yes. Names, dates, team names, jersey numbers, business names, short phrases, if it fits the space we can engrave it.
Do you engrave logos on drinkware?
Yes. Upload a print ready SVG file at no extra charge. We engrave exactly what you send. RAD is not responsible for poor results caused by low quality or improperly formatted files. If you need design work, a $25.00 design fee applies and you will be invoiced before production begins.
How long does a custom drinkware order take?
Custom orders typically take 7 to 10 business days. You will receive a design proof for approval before engraving begins.
Do you ship nationwide?
Yes. We ship anywhere in the US from our Dallas-Fort Worth studio.
What is the difference between single side and full wrap engraving?
Single side engraves one panel of the tumbler or bottle. Full wrap goes all the way around for maximum visibility, great for teams and branded gifts.
Can I return a custom engraved item?
Custom engraved items are non-refundable. We send a proof before engraving so you can approve the design first.