What does Ratchet Arts Designs sell?

Ratchet Arts Designs creates custom laser engraved gifts and handcrafted art including personalized tumblers, cutting boards, ornaments, suncatchers, and hand painted hats. We also offer corporate gifting, custom orders, and on-site live engraving events. Every piece is made to order in our Texas studio.

Where is Ratchet Arts Designs located?

Ratchet Arts Designs is based in Newark, Texas (DFW area). We ship nationwide and are available for on-site engraving events across the DFW area.

Does Ratchet Arts Designs do corporate gifts?

Yes. Ratchet Arts Designs specializes in corporate gifting including custom engraved cutting boards, personalized drinkware, and branded merchandise. No minimums. Order one piece or one hundred. Corporate logos can be engraved on items, which may qualify as fully tax deductible advertising expenses.

Can I bring my own item to be engraved?

Yes. Ratchet Arts Designs offers a Bring Your Own Item engraving service. You can bring your own tumbler, cutting board, or other compatible item to be laser engraved. Visit our Engrave My Item page for details.

Are Ratchet Arts Designs products made to order?

Yes. Every single piece from Ratchet Arts Designs is made to order. Nothing is mass-produced or pulled from inventory. Each item is handcrafted in our Texas studio specifically for you.

Does Ratchet Arts Designs offer personalized gifts?

Yes. Personalized gifts are the core of what Ratchet Arts Designs does. We create custom laser engraved pieces featuring names, dates, addresses, coordinates, logos, and personal artwork. Designed around your story.

Does Ratchet Arts Designs do on-site engraving events?

Yes. Ratchet Arts Designs offers live on-site engraving events for weddings, corporate events, markets, and private parties in the DFW Texas area. Contact us to book an event.

Shipping policy

Shipping policy overview

Orders are processed and shipped on business days, Monday through Friday, because the shop operates alongside a full‑time work schedule. Order processing begins the next business day after the order is placed and funds have been successfully cleared.

Handcrafted items and inventory

All items are handmade, and stock levels are intentionally kept low to maintain quality control, reduce overhead costs, and avoid excess product sitting in inventory. Because of this, production and shipping timelines can vary based on current stock and material availability.

If materials or finished items are not immediately available, additional time may be needed to produce and fulfill your order. Customers will be notified if a significant delay is expected due to low stock or material restocking needs.

Processing and handling times

Once payment has cleared, standard processing and production time for most non‑custom, regularly stocked items is 5–7 business days before shipment. In some cases, in‑stock items may ship sooner when inventory allows.

For larger orders or more complex requests, processing and production may extend to 10–14 business days, depending on order size and material needs. Processing time does not include weekends or holidays and starts on the next business day after payment is confirmed.

Custom order timelines

All custom orders require additional time because they are made to order and depend on specific materials. Custom orders typically require 10–14 business days for production before shipment.

If any further delay arises for a custom order due to material availability or order complexity, an updated production and shipping estimate will be provided.

Shipping methods and delivery

Orders are shipped using the standard shipping services offered at checkout, and delivery time depends on the carrier once the package has been handed over. Any delivery estimates shown at checkout apply after the order has been processed and shipped, not from the time of purchase or payment.

If tracking is available for the selected shipping method, tracking information will be emailed once the order ships so customers can monitor the shipment directly with the carrier.

Case by case timing

Because every item is handmade and inventory is intentionally limited, final shipping timeframes are determined on a case‑by‑case basis. Average timelines are:

Regular, typically stocked items: 5–7 business days after payment has cleared (sometimes sooner when in stock).
Custom orders: 10–14 business days after payment has cleared.

Customers with specific deadlines or time‑sensitive needs are encouraged to reach out before placing an order to confirm whether their requested timeline is possible.

Contact information

For questions about shipping times, stock availability, custom orders, or a specific order, customers can use the contact information on the store’s Contact page. Including the order number and any relevant details will help provide a more accurate update on expected processing and delivery.

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